The Power of Coaching

She was in a dilemma because of her unpleasant experience. She asked me these questions during our coaching session. “Should I call the customers after the Chinese New Year?” “Will customers be annoyed and dislike us if we approach them for business loans now?” (Because Chinese believe in avoiding borrowing money during the Chinese New…

The Secret of A Top Sales

She is smart, has good communication skills and was one of the top sales in the company. And the superior has the plan to promote her to team leader. Recently, she became negative because she is feeling stressed with the new sales target. She keeps thinking that this new sales target is unrealistic. This overwhelming…

Customers Keep Rescheduling Or Postponing My Appointment! What Can I Do?

Customers keep rescheduling or postponing my appointments! What can I do? This is one of the common challenges shared by many salespeople during sales training. And this frustrated them because they felt this was beyond their control. I can understand their frustration because they have a sales target to hit. Customers are always busy. And…

Why Are My Salespeople Not Proactive?

In one of the coach-the-coach sessions, a business manager shared that her salesperson lacks a proactive attitude at work. Even though she has repeatedly told the salesperson what to do, the salesperson always missed the tasks and deadlines. She felt frustrated with the passive attitude. And she asked me how to make the salesperson more…